HON 514PP 510 Series 52 by 25-Inch 4-Drawer Full-Suspension Letter File, Black

I have purchased and used a lot of HON file cabinets both vertical and horizontal and considered them top of the line file cabinets. December 31, 2009 I ordered a new cabinet to be used in my home. I shopped around and the Amazon price of $191.58 with free delivery was great.

However, when the file cabinet was delivered, I inspected it and was disappointed with the quality control. A seam on top is open rather than closed the way it would typically be. When I opened a drawer, a spring was laying on the bottom of the drawer and at this point I don't know where it belongs. Hopefully, it is an extra spring an employee dropped during assembly.

The drawers open and close and latch shut just fine. There are no complaints from a functional standpoint.

This is when you wish this was an item that could easily be sent back. Since this is not the case, I am going to keep this file cabinet but am disappointed with the quality control. This cabinet is...Read more

The third drawer has a very noticeable dent on the front. The packaging box also has a hole where the dent is. My guess is that something punched a hole through the box and it hit directly onto the front of the filing cabinet. If the packaging was sufficient in the front of the box, it would have protected the item. A piece of foam on the front would have prevent some of this damage. There is also a scratch on the paint near the dent.

One of the filing cabinet door is also impossibly hard to open and close. It is so tight that it scratches against the bottom of the opening. I have to slam the door extremely hard so the lock catches. Additionally, I have to shake the handle back and forth just to get the cabinet door to open.

Great product. I loved that it was already assembled. I am sure this will last for a really long time and is strong and heavy-duty. I have had a cheapo file cabinet in the past that tipped over when files were in it, but that will definitely not happen with this cabinet. Totally worth the extra money for something that will last.